Our People

Alison joined New Outlook as CEO in October 2022. She previously worked in Banking as a Bank Manager and Financial Advisor, before moving into the Charity Sector where she worked as a CEO for 13 years. She has a wealth of experience leading service led organisations, who support people with complex needs.  Alison has an MBA in Executive Leadership and Management, Chartered Management Status awarded by the CMI, a L7 in Strategic Management, and a distinction in Coaching skills. Alison is also the CEO for Vision Homes whom she joined in December 2021.

Joy joined New Outlook as Director of Finance and Resources in April 2017. A qualified accountant with approximately 18 years experience within Social Housing and Care and Support.  Joy works closely with the Operational team and prides herself in making finance relevant and understandable for all.

Stan joined New Outlook as HR Manager in December 2015.  He has over 25 years of experience as a generalist HR professional and has held senior positions within Central Government and the Charity sector.  Stan is a keen advocate of productive employee relations and also has a wealth of experience in coaching and mentoring managers.

Jonathan joined New Outlook and Vision Homes in October 2023.  He is the Group Director of Quality and Care and also the Nominated Individual for services regulated by CQC.  He is a registered social worker and has worked with people with disabilities for over 25 years.  He previously worked as a commissioner with a local authority and was also Director of Operations with a national charity working with people with sensory impairment and complex disabilities.   His role is to ensure that our services run effectively and provide the highest quality of care and support.  He is committed to ensure that our services offer choice, control and independence to the people we support so that they can achieve their goals, aspirations and outcomes.

Zoe Richardson joined NOHA Board in March 2024 and joined us from Vision Homes where she served as an excellent Chair for 2 years.  She is the Director of Operations/Deputy Chief Executive Officer at the Sir Josiah Mason Trust and has a wealth of experience gained from working in the charity sector and social care.

Annie has extensive experience in local government social services as well as the social and supported housing sector at senior, strategic and operational management level.  She has  considerable experience of developing and improving services for older and disabled people. Prior to her retirement, she was the Strategic Lead for Personalisation in Worcestershire and implemented significant changes in organisational structures and systems as well as in assessment and service provision.

This background makes her ideal for her role of Vice Chair of the New Outlook Board and Chair of the Scrutiny Committee.

Paul joined the New Outlook Board in 2018. A Chartered Wealth Manager and Private Banker, Paul has extensive knowledge and experience in the wealth management and banking industry of over 30 years.  He has achieved first class results within sales, relationship and leadership roles through strong team leadership and excellent levels of customer service.  His experience in this area adds strength to the finance and governance aspect of New Outlook as a member of the Finance, Audit and Development Committee.

Barry is Director of Asset Management and Development at Bromsgrove District Housing Trust. He has experience and knowledge of asset management, health and safety and development which he has gained working in both the public and private housing sectors. Barry is the newest addition to the New Outlook Board and his  knowledge and expertise in these areas  is already proving to be a  huge asset.